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BREAKAGE WARRANTY

The breakage warranty entitles the users to receive a new, similar product at no cost in return for this proof of warranty attached to the original receipt and any pieces from the broken or chipped product.

Terms and conditions
  • The breakage warranty applies to all ZH product ranges available at the time of purchase.

  • The breakage warranty runs for 12 months from the purchase date and covers just 1 range. The warranty does not cover continued breakages or breakages caused by gross negligence. The warranty can only be used once per item, and can only be used for the number of goods purchased e.g. if three ZH products were purchased from the above ranges, three replacement products may be received.

  • For Bespoke Customer The breakage warranty runs for 36 months from the purchase date and covers just 1 range. The warranty does cover continued breakages or breakages caused by gross negligence. 

  • The breakage warranty does not apply to goods that, at the time of using the warranty, are no longer in production.

  • The breakage warranty does not apply to goods that are limited edition.

  • For Bespoke Customers. all the parts are possible to produce but with a cost that will be offered by the ZH ApS by the time.

  • This transaction is an exchange of goods, and money will not be refunded. Delivery times may arise upon exchange.

  • The breakage warranty only applies to all purchases from private individuals and business users.

  • Exchanges for breakages can be done in any store that is part of the breakage warranty scheme

  • This breakage warranty does not affect your consumer rights in any other law, including the warranty under the Sale of Goods Act.

  • The ZH ApS reserves the right to change these terms and conditions at any time.

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